Questions, answered.

Your rate depends on the car, the duration, the time and how you are booking. Once you check availability and choose how you are booking, you see a clear, itemised rate before you pay.

Yes. Each car has a minimum rental (usually 2–3 hours), then you can add hours, book a full day, or even several days. Bookings that run past midnight are fine.

After every trip a car needs time to travel to the next location and to be prepared. We include that in the check, so the time you see is a time we can truly deliver. If your time is not possible we suggest the closest alternatives.

Up to 18 months ahead. Online bookings must start at least 1 hour from now. For urgent requests please message us on WhatsApp.

Online, on the secure payment page of our payment provider. You are taken to that page from the review step and choose from the payment methods shown there.

When you press Pay, we hold your slot for 10 minutes. If the payment is not completed in that time, the hold ends and the car is released.

As soon as we have verified your payment on our server. Returning from the payment page alone does not confirm a booking by itself. You will see the confirmed status on your booking page.

Yes. Your booking page has a printable invoice as soon as payment is received.

Yes. All rentals include a professional uniformed chauffeur, fuel within the booked area and insurance.

Of course. Add the floral decoration, red carpet or champagne extras when you book, or tell us your own ideas.

Tell your chauffeur or message us. If the car is free afterwards we can extend (extra hours are added to your invoice); if another booking follows, we will help find a solution.

Free cancellation up to 72 hours before the start time. Within 72 hours, the booking is non-refundable but can be rescheduled once, subject to availability.

Yes. Partners get a dedicated portal with their own net rates, live availability and a Book-for-Customer flow. Contact us to open a partner account.